What We Collect and Why We Hold It
When you open an account with us, we collect the details you submit — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, Rocket or another supported option. We also record transactional data each time you deposit or request a
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withdrawal, so we can verify the movement of funds through your account wallet. Device identifiers, session data and browser type are logged automatically to maintain account security and detect unusual access. We do not collect more than we need for these purposes. Payment records tied to
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bKash, Nagad and Rocket transactions are retained for the period required by our internal compliance processes; we do not share them with advertisers or unrelated third parties. If you contact our support team, the conversation log is stored so we can follow up accurately. Data collected
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from players in Dhaka and other regions is processed under the same policy regardless of which local payment rail was used. Availability of our platform and the rights you hold over your data may vary depending on your local law and the eligible regions defined under
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our operating terms. We review this policy periodically and will notify you of material changes through your registered account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.